Privacy Policy

This Privacy Policy explains how OptionMeshai ("we", "us", "our") collects, uses, and protects your information when you use the OptionMeshai website and platform (the "Service"). By using the Service you agree to the practices described here.

1. Information we collect

Information you provide

• Account details — your name and email address when you register.
• Payment information — when you subscribe, your payment is processed by a third-party payment gateway. We receive confirmation of payment and limited transaction metadata (for example plan, amount, and status). We do not collect or store your full card number, CVV, or bank credentials.
• Communications — information you send us by email or support requests.

Information collected automatically

• Usage and technical data — such as IP address, browser type, device information, pages viewed, and timestamps, used for security, analytics, and reliability.
• Cookies and local storage — used to keep you signed in, remember preferences, and store non-sensitive app state (for example lesson progress) on your device.

2. How we use your information

• To create and manage your account and provide the Service.
• To process subscriptions and payments through our payment gateway.
• To secure the Service, prevent fraud and account abuse, and enforce our Terms.
• To respond to your requests and provide support.
• To understand usage and improve the Service.
• To send you service-related communications (for example billing or security notices).

3. Payment processing

Payments are handled by a third-party payment gateway that is PCI-DSS compliant. Your card or banking details are collected and processed directly by that provider under its own terms and privacy policy. We never see or store your full payment credentials.

4. How we share information

We do not sell your personal information. We share it only as needed with:

• Payment gateway — to process and verify transactions.
• Infrastructure and hosting providers — to operate the Service (for example cloud hosting and storage).
• Market-data providers — the Service consumes licensed market data; we do not share your personal identity with them.
• Legal and safety — where required by law, regulation, legal process, or to protect the rights, safety, and security of our users or the Service.

5. Data retention

We retain your account and transaction information for as long as your account is active and as required to comply with legal, tax, and accounting obligations. You may request deletion of your account as described below, subject to records we are required to keep.

6. Security

We use reasonable technical and organisational measures to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw consent to non-essential processing, by contacting us. We will respond within a reasonable time and as required by applicable law.

8. Children

The Service is intended for users aged 18 and above and is not directed at children. We do not knowingly collect information from anyone under 18.

9. Third-party links

The Service may link to third-party websites or services. We are not responsible for their content or privacy practices; review their policies before providing information.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes are effective when posted, with the "Last updated" date revised above.

11. Grievance redressal and contact

In accordance with applicable Indian information-technology rules, you may contact us for any privacy concern or complaint, and we will acknowledge and address it within the timelines required by law:

See our Contact page for more ways to reach us.